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What Happens When You Reject a Car Insurance Settlement Offer?

What Happens When You Reject a Car Insurance Settlement Offer?

On behalf of Rosenthal Kooshoian & Lennon, LLP
Mar 01, 2025

What Happens When You Reject a Car Insurance Settlement Offer?

At Rosenthal Kooshoian & Lennon, LLP, we understand that navigating the aftermath of a car accident in Buffalo can be as challenging as driving through a Delaware Park snowstorm. When an insurance company presents you with a settlement offer following an accident on the I-190 or a fender bender near Canalside, you might wonder if accepting is your best option. Many Western New Yorkers face this dilemma daily, unsure of the consequences of rejecting an initial offer.

What is a Car Insurance Settlement Offer?

What Happens When You Reject a Car Insurance Settlement Offer?

A car insurance settlement offer is a formal proposal from an insurance company to resolve your claim after an accident. It represents the amount the insurer is willing to pay to compensate you for damages, which typically includes vehicle repairs, medical expenses, lost wages, and potentially pain and suffering, depending on your policy and the circumstances of the accident.

When you receive a settlement offer, you have three main options: accept it and receive payment, reject it and continue negotiations for a higher amount, or reject it and pursue legal action. The initial offer is often lower than what your claim might truly be worth, as insurance companies aim to minimize their costs while resolving claims efficiently.

What Happens When You Reject a Car Insurance Settlement Offer?

At Rosenthal Kooshoian & Lennon, LLP, we understand that rejecting an insurance company's initial settlement offer can feel daunting, but it's often the first step toward receiving fair compensation for your injuries and damages after a car accident.

  • Formal counteroffer process begins: After rejecting the initial settlement offer, your car accident lawyer will typically submit a formal counteroffer with documentation supporting your claim's true value.
  • Evidence gathering intensifies: Insurance companies require compelling evidence to increase their offer, so we collect comprehensive medical records, expert opinions, and documentation of all accident-related expenses.
  • Negotiation rounds follow: Multiple rounds of negotiation usually occur after rejecting an initial settlement offer, with each response potentially bringing you closer to fair compensation.
  • Mediation becomes an option: If direct negotiations stall, mediation with a neutral third party can help resolve differences without proceeding to litigation.
  • Litigation preparation may begin: Rejecting a settlement offer sometimes leads to preparing a lawsuit, though most cases still settle before reaching trial.
  • Extended timeline for resolution: The claims process typically lengthens when you reject an offer, potentially taking several additional months to reach a final settlement.
  • Higher potential compensation: The most significant benefit of rejecting an inadequate offer is the possibility of recovering substantially more money for your injuries and damages.
  • Insurance company scrutiny increases: Expect more detailed investigation into your claim, including possible surveillance or deeper examination of your medical history.
  • Statute of limitations remains unchanged: Rejecting an offer doesn't extend New York's three-year deadline for filing a personal injury lawsuit after a car accident.
  • Financial pressure may intensify: Without interim payments, rejecting an offer means waiting longer for compensation while medical bills and lost wages continue to accumulate.

When you reject a car insurance settlement offer, you're standing up for your right to fair compensation. Our experienced attorneys at Rosenthal Kooshoian & Lennon, LLP guide Buffalo and Western New York clients through this challenging process every day, ensuring insurance companies don't take advantage of accident victims with lowball settlement offers.

What NOT To Say To Your Car Insurance After an Accident

Our Buffalo personal injury law firm has witnessed countless Buffalo residents inadvertently damage their car accident claims with seemingly innocent statements to insurance adjusters who are trained to use your words to minimize settlements after collisions anywhere from Delaware Park to the Peace Bridge.

  • "I'm sorry" or admissions of fault: Apologizing can be interpreted as accepting blame for the accident, even when you're simply expressing sympathy for a situation that occurred on Elmwood Avenue or near Canalside.
  • "I think" or uncertain statements: Speculating about accident details or using tentative language creates opportunities for insurance companies to question your credibility and challenge your entire claim.
  • "I'm not injured" or minimizing injuries: What seems like minor discomfort immediately after a collision on Transit Road may develop into serious medical issues days later, so never downplay potential injuries before being thoroughly examined.
  • "I accept your offer": Agreeing to the first settlement proposal almost guarantees you'll receive less compensation than your car accident claim is truly worth under New York's insurance laws.
  • "You can record this conversation": Providing recorded statements without legal representation gives adjusters the chance to extract statements that can be taken out of context to devalue your claim.
  • "My injuries aren't affecting my life": Comments about your activities, especially those shared on social media about enjoying events at KeyBank Center or Highmark Stadium, can be used to suggest your injuries aren't serious.
  • "I don't have a lawyer": Revealing you lack legal representation signals to the insurance company that you may not fully understand your rights or the true value of your claim.
  • "I need money quickly": Expressing financial urgency tells the adjuster you might accept a lower settlement out of desperation rather than waiting for fair compensation.
  • "I don't remember" or incomplete information: While honesty is important, failing to review accident details before speaking with insurers can create inconsistencies they'll exploit to question your entire account.
  • "Let me tell you about my medical history": Discussing previous injuries or medical conditions without legal advice gives insurers ammunition to argue your current problems existed before the accident in Buffalo.

Tips for Negotiating with Your Car Insurance After an Accident

We've helped countless Buffalo residents navigate insurance negotiations after accidents on local roads from Delaware Avenue to the I-90, and we've compiled these essential strategies to help you secure fair compensation.

  • Document everything thoroughly: Take extensive photos of vehicle damage, injuries, accident scene conditions, and collect contact information from witnesses at the scene, whether you're on Elmwood Avenue or near KeyBank Center.
  • Seek prompt medical attention: Visit a healthcare provider immediately after your accident, even for seemingly minor injuries, as medical records establish a clear connection between the crash and your injuries.
  • Understand your policy limits: Review your insurance policy carefully before negotiations begin to know exactly what coverage you're entitled to under New York's no-fault insurance system.
  • Calculate all damages completely: Include all expenses in your claim—from vehicle repairs and medical bills to lost wages, transportation costs, and future treatment needs—to ensure nothing is overlooked.
  • Maintain organized records: Keep a detailed file of all accident-related documents, including police reports, medical bills, repair estimates, correspondence with insurance companies, and notes about how injuries affect your daily life.
  • Communicate in writing: Send all important information to insurance adjusters via email or letter to create a documented record of your communications that can be referenced later if disputes arise.
  • Avoid recorded statements: Decline requests for recorded statements without a car accident lawyer present, as insurers may use your words against you to minimize your settlement.
  • Research fair market value: If your vehicle is deemed a total loss, independently research its pre-accident value rather than simply accepting the insurance adjuster's assessment.
  • Be patient but persistent: Insurance companies often delay proceedings hoping claimants will accept lower settlements out of frustration, so maintain regular follow-ups without appearing desperate.
  • Consult with a car accident lawyer: Before accepting any settlement offer, particularly for serious injuries sustained in Buffalo or Western New York, get professional advice about whether the offer fairly compensates you.

Effectively negotiating with insurance companies requires knowledge, patience, and strategic communication. Our team at Rosenthal Kooshoian & Lennon, LLP is always available to Buffalo residents who need guidance through this often challenging process, ensuring your rights are protected and you receive the compensation you deserve after a car accident.

How a Car Accident Lawyer Can Help Secure the Compensation You Deserve

Our Buffalo car accident lawyers have guided countless Buffalo residents through the complex aftermath of car accidents, from fender benders on Elmwood Avenue to serious collisions on the I-190, ensuring they receive the full compensation they deserve rather than settling for inadequate insurance offers.

  • Case valuation expertise: A car accident lawyer accurately assesses the true worth of your claim by evaluating all damages—including future medical needs, diminished earning capacity, and non-economic losses that insurance adjusters typically undervalue.
  • Evidence collection and preservation: We gather crucial evidence that might otherwise be lost, from securing traffic camera footage near Buffalo City Hall to obtaining witness statements from fellow Western New Yorkers before memories fade.
  • Medical documentation coordination: Your lawyer works directly with healthcare providers across Erie County to obtain comprehensive records and expert opinions that establish the full extent and long-term impact of your injuries.
  • Insurance policy analysis: We identify all potential sources of compensation by thoroughly examining involved insurance policies, including complex coverage details that most accident victims might overlook.
  • Skilled negotiation tactics: Car accident lawyers understand insurance company strategies and counter them with effective negotiation techniques, preventing adjusters from using statements against you or pressuring you into premature settlements.
  • Legal deadline management: Your car accident attorney ensures all documents are filed within New York's strict deadlines, preventing valuable claims from being barred by missed statutes of limitations or notice requirements.
  • Litigation readiness: Having a car accident lawyer from the beginning means your case is prepared for court if negotiations fail, with evidence properly preserved and legal arguments already developed.
  • Settlement evaluation guidance: We provide objective professional advice about whether to accept or reject settlement offers, helping you make informed decisions based on similar Buffalo-area cases rather than insurance adjuster pressure.
  • Fee structure alignment: Most car accident lawyers work on contingency fees, meaning their interests align with maximizing your compensation since they only get paid when you do.
  • Stress reduction benefits: Hiring a car accident lawyer allows you to focus on recovery while a professional handles communications, paperwork, and negotiations with aggressive insurance representatives.

The aftermath of a car accident can be as overwhelming as a Buffalo blizzard, but you don't have to navigate it alone. At Rosenthal Kooshoian & Lennon, LLP, our personal injury attorneys bring decades of experience helping Western New York car accident victims receive full and fair compensation, allowing them to move forward with their lives after experiencing the physical, emotional, and financial burdens of an unexpected collision.

Protect Your Rights After a Buffalo Car Accident

Don't face the insurance companies alone after a collision on Western New York roads. Our experienced car accident lawyers at Rosenthal Kooshoian & Lennon, LLP stand ready to evaluate your case and fight for the full compensation you deserve. Contact us today for a free, no-obligation consultation and discover the difference dedicated local representation can make for your recovery and financial future.

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